Processing Time
All wenwan walnut pairs are hand-inspected and carefully packed before dispatch. Please allow 1–3 business days for order processing.
Shipping Methods & Delivery Times
- Standard International Shipping: 10–20 business days
- Expedited International Shipping: 5–10 business days (where available)
Delivery times are estimates and may vary depending on your location and local customs processing.
International Shipping
We ship worldwide from Guangzhou, China. International orders may be subject to customs duties, import taxes, or handling fees upon arrival — these charges are the responsibility of the recipient and are not included in the order total.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to monitor your delivery progress.
Shipping Delays
While we do our best to meet estimated delivery windows, delays may occasionally occur due to customs clearance, peak periods, or carrier disruptions. If your order is significantly delayed, please contact us at support@mistbodhi.com and we will assist you.
Damaged or Lost Shipments
If your order arrives damaged or is confirmed lost in transit, please contact us within 7 days of the expected delivery date with your order number and photos (if applicable). We will work with you to resolve the issue promptly.